teluk4d Platform Privacy Notice

This page describes what we collect when you use teluk4d and how we keep that data protected. We collect personal information only to operate your account, process payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and settle your selections on Liga 1, Piala AFF, Champions League, and other markets. We do not sell your data or share it beyond what is necessary for account verification and payment processing.

Our privacy approach is straightforward: we ask for the minimum information needed to run teluk4d securely. Your phone number and email are required for account access. Your payment details are handled by your bank or e-wallet provider, not stored on teluk4d servers. Your account history — selections placed, matches settled, deposits and withdrawals — is encrypted and visible only to you.

We recognize that data protection is a practical concern. This policy explains exactly what teluk4d collects, how long we keep it, who has access, and what rights you hold over your information. If you have questions about any clause, contact our support team — we respond directly rather than through automated systems.

What teluk4d collects and why we collect it

We collect personal information at three stages: registration, deposit, and account activity.

Registration: When you create a teluk4d account, we request your phone number, email address, and a password of your choice. The phone number is verified via SMS code — this confirms you own the number and prevents account takeover. The email serves as a backup contact method. We do not share your phone number or email with third parties outside our payment processors and legal compliance partners.

Account activity: We log every action you take on teluk4d — selections placed, stakes entered, settlements received, deposits made, withdrawals requested. These logs are kept for account reconciliation, dispute resolution, and regulatory compliance. You can view your complete activity history in your account dashboard at any time.

How we use your data and who can access it

We use your data for four purposes: account operation, payment processing, legal compliance, and fraud prevention.

Account operation: We maintain your account login, process your selections on Liga 1, Piala Indonesia, Piala AFF, and Champions League markets, settle your outcomes, and manage your balance. None of this can function without storing your basic registration data.

Legal compliance: In jurisdictions where teluk4d operates, we may be required by law to verify account holders' identities or report certain account activities to financial authorities. We comply with these obligations and keep records for the time periods required by law. We do not provide your information to other private businesses without your consent.

Fraud prevention: We monitor account activity for signs of unauthorized access or fraudulent transactions. If we detect suspicious behaviour — for example, a withdrawal from an unusual location, or selections placed on the same account from multiple countries within minutes — we may temporarily lock the account pending your verification. This protects you by preventing theft.

Data storage and retention on teluk4d

We store your registration data (phone number, email, password hash) for as long as your account exists. If you close your account, we retain a minimal record of your phone number and email for a period required by local law, then delete it. We cannot restore deleted accounts.

Your account history — selections, settlements, deposits, withdrawals — is kept indefinitely for regulatory compliance and dispute resolution. This is standard practice in the sportsbook industry; it allows us to answer questions like "Did I place that selection?" or "When did that withdrawal settle?" months or years after the fact.

Payment provider records (confirmation that e-wallet or mobile banking transferred funds) are retained according to those providers' own policies — typically three to seven years. We do not control this retention; it is determined by your bank or e-wallet operator.

Your right to data access

You can request a complete export of your teluk4d data — account details, transaction history, selections placed. Contact support with your request.

Your right to data correction

If your phone number or email has changed, you can update it in account settings. Corrected data is used for future communications and account recovery.

Your right to account closure

You can close your teluk4d account at any time. We will not use your data for account operation after closure, though we retain minimal records for legal compliance.

Your right to dispute activity

If you dispute a selection you did not place or a withdrawal you did not request, we can review account logs and payment records to investigate.

Cookies and tracking on teluk4d

When you use teluk4d in a browser, we place a session cookie to keep you logged in. This cookie expires when you close the browser or log out manually. We do not use this cookie to track your activity across other websites.

We do not employ advertising cookies or third-party tracking pixels on teluk4d. We do not sell data to ad networks or allow them to build profiles of your behaviour. Your account history is never shared with marketing partners.

If you access teluk4d from a mobile browser, we store a session token locally on your device — similar to a cookie. This allows you to stay logged in across page refreshes. If you use a shared device, always log out when finished to prevent unauthorized access.

Third-party processors and data transfer

We work with payment processors and hosting providers who may handle your data. Payment processors (local payment, online payment, e-wallet, and your bank) receive only information necessary to complete deposits and withdrawals. Hosting providers store teluk4d's infrastructure — servers, databases, backups — which may be located outside Indonesia. These providers sign data protection agreements with us; they cannot use your data for any purpose other than running teluk4d's systems.

We do not share your data with marketers, advertisers, or betting syndicates. We do not sell your phone number, email, or account history to third parties. If local law requires teluk4d to provide information to authorities investigating fraud or money laundering, we comply with legal process — but we do not voluntarily share account data with law enforcement.

Data security practices on teluk4d

We use encryption (HTTPS) for all communication between your device and teluk4d servers. This prevents third parties from intercepting your password or payment information in transit. Your password is hashed — not stored as plain text — so even teluk4d staff cannot read it. If you forget your password, we send a reset link via email, and you create a new password; we never recover your original password because we do not have it.

Our servers use standard firewalls and intrusion detection. We perform regular backups so data is not lost if hardware fails. We do not guarantee that teluk4d can never be hacked — no service can — but we implement practices considered standard in the sportsbook industry.

If we discover a security breach that affects your data, we will notify you via email and the phone number on file. We will explain what information was exposed, what steps we have taken to prevent recurrence, and what you should do (such as changing your password).

Your responsibilities and teluk4d's limits

You are responsible for keeping your teluk4d password confidential. If someone gains access to your password, they can place selections and withdraw funds in your name. If this happens, change your password immediately and contact support — we can review account logs to determine if the activity was authorized by you.

We are not responsible for data loss if you lose access to your email account or phone number. If you cannot access your recovery email or receive SMS verification codes, contact support with proof of account ownership — we will help restore access, but this process requires verification.

We do not store backups of deleted data on your personal device. If you delete the teluk4d app or browser cache, we cannot recover selections or transaction history from your device — but you can always view your history by logging back into teluk4d.org from any browser or device.

Changes to this privacy notice

We may update this privacy policy if our practices change or if law requires new disclosures. We will notify you of material changes via email. If you disagree with changes, you can close your account — continued use of teluk4d after notification constitutes acceptance of updated terms.

Our services are available only in jurisdictions where local law permits online sportsbook and casino access. If your location's law requires different privacy practices, teluk4d may not be accessible to you.

Contacting teluk4d about privacy

If you have questions about how teluk4d handles your data, contact our support team. We respond directly to privacy inquiries — we do not redirect you to automated chatbots or generic FAQs. You can request access to your data, ask for corrections, or ask us to close your account. These requests are processed within one business day.